Dubai Airports, which manages Dubai International (DXB) and
Dubai World Central – Al Maktoum International (DWC), celebrated the
achievements of its airline and commercial partners at the oneDXB Airport
Excellence Awards 2025, an evening dedicated to honouring collaboration,
innovation and excellence across Dubai’s aviation community.
Hosted at Jumeirah Zabeel Saray, the gala brought together over 200
guests, including senior leaders from Dubai Airports and its key partners, for
a night of recognition and celebration that reflected the shared spirit of the
oneDXB community.
Centred on the theme ‘Celebrating Excellence’, this year’s
edition spotlighted contributions across 17 categories, acknowledging the
organisations and stakeholders that help shape an inclusive, efficient, and
world-class airport experience.
Airline winners included United for Excellence in Customer
Service, flynas for Excellence in Operations, IndiGo for Excellence in
Engagement, Air China for Excellence in Partnership, Saudia for Excellence in
Sustainability Initiatives, Air France-KLM for the Above & Beyond
Excellence Award, and Qatar Airways and British Airways for On-Time Performance
in the short- and medium-long-haul categories, respectively.
In the Commercial categories, JCDecaux received the award for
Long-Term Partnership, Lagardère Travel Retail for Excellence in Sustainability
and Community Impact, Travelex Exchange for Excellence in Creating Inclusive
Experiences, Hard Rock Cafe DXB for Excellence in Guest Experience and
Hospitality Initiatives, Valtrans – DXB Greet & Go for Excellence in
Innovative Product or Service Offering, adidas for Excellence in Innovative Use
of Space and Design, Sleepover for Excellence in Marketing Campaign and Brand
Development, Emirati District for Excellence in Offering a Sense of Place, and Mawgif
took home the Above & Beyond Excellence Award.
Beyond the accolades, the evening served as a reminder of the
strength of the partnerships that make DXB one of the most connected and
admired airports in the world. It recognised the creativity, collaboration and
commitment that define Dubai Airports’ approach to delivering seamless,
inclusive and memorable journeys for every guest.
Paul Griffiths, CEO of Dubai Airports, said: “The oneDXB Airports
Excellence Awards is our way of celebrating all those who make DXB’s success
possible. As guest numbers grow, so does our responsibility to deliver an
exceptional experience, which can only be achieved through the teamwork and
dedication of our oneDXB community. oneDXB is more than an idea – it’s a living
model of collaboration and shared ambition that drives excellence across every
part of our operations. With a record-breaking first half of the year and an
even busier second half ahead, it’s only right that we pause to celebrate the
remarkable contributions of our partners.”
Recognised as a hallmark of collaboration, oneDXB embodies the
collective effort of Dubai Airports and its stakeholders to operate as one
integrated ecosystem, driving operational excellence and redefining the
standards of the airport experience.
The 2025 awards ceremony was hosted by acclaimed broadcaster
Samar Breitem and featured live performances by Desert Moon and DJ Adriana Ray,
adding rhythm and energy to an evening that truly celebrated excellence. -TradeArabia News Service
